METRO Pacific Tollways Corporation (MPTC)—concessionaire of NLEX, SCTEX, NLEX Connector, CAVITEX, CALAX, and CCLEX—is rolling out its robust “Biyaheng Arangkada Semana Santa 2025” motorist assistance program from April 16 to 21, 2025. For CAVITEX, the program is being implemented in partnership with the Philippine Reclamation Authority through PEA Tollway Corporation.
This road safety initiative aims to provide a comfortable and stress-free journey for all motorists during peak seasons such as Holy Week in MPTC’s extensive network of expressways.
With an expected 10% increase in traffic volume during this period, MPTC has developed a multifaceted strategy centered on providing a range of enhanced assistance services, increasing toll plaza efficiency through RFID awareness campaigns and promoting responsible road safety practices.
MPTC President and CEO Jose K. Ma. Lim affirms: “MPTC’s role during Holy Week goes beyond traffic management by taking measures towards ensuring a travel experience that’s safe, seamless, and reassuring. ‘Biyaheng Arangkada Semana Santa’ reflects our commitment to service that anticipates the needs of our motorists and helps families reconnect and travel with peace of mind.”
Enhanced Roadside Assistance and Support Services:
MPTC is significantly bolstering its on-ground presence with an array of readily available assistance for motorists who may encounter emergencies on the road:
- On-call assistance services for roadside emergencies; a dedicated hotline (1-35000) and the MPT DriveHub app is available 24/7.
- Roadside assistance stations are strategically positioned along the tollways.
- Enhanced Traffic Operations: More than 2,000 personnel along all MPTC expressways will be deployed as early as April 8 to manage traffic flow effectively and respond swiftly to incidents.
- Free on-call Emergency Medical Services: Well-equipped medical teams will be on standby to provide immediate assistance in case of medical emergencies along the expressways.
- Free Basic Mechanical Service at select Rest and Refuel Stations: Motorists may avail complimentary basic mechanical checks and minor repairs at designated rest and refuel stations along the MPTC network.
- Free Towing Service at the nearest exit for Class 1 vehicles and Class 1M (for CCLEX) to provide immediate relief in case of vehicle breakdowns:
- NLEX, SCTEX, CALAX, CCLEX, and NLEX Connector:
April 9, 6am to April 14, 6am
April 16, 6am to April 21, 6am
- CAVITEX
April 16, 6am to April 20, 6pm
- Easytrip RFID Services On-Ground: Easytrip teams will be at strategic locations to assist motorists with RFID installation, reloading, and account inquiries.
- CCLEX RFID services for installation, reloading and inquiries are available at the Toll Plaza Tent (Cordova-bound).
- Free Wi-Fi Stations (Powered by SMART) and complimentary Drinking Water (Provided by Maynilad) at participating Rest and Refuel stations and motorist camps.
- Free health and wellness consultation (Provided by MWell) in select NLEX Rest and Refuel stations.
- Availability of Electric Vehicle (EV) Charging stations (Provided by AC Mobility) in select areas of NLEX.
Faster, Cashless Toll Transactions: Embrace RFID Readiness
To minimize congestion at toll plazas and facilitate seamless passage, MPTC strongly encourages RFID adoption and responsible usage:
- Have an RFID sticker installed for fast and cashless toll transactions
- Reload your RFID on time and maintain sufficient balance to avoid delays at toll plazas. Numerous reloading channels are available online and at authorized locations.
- Utilize the MPT DriveHub app for quick and convenient balance checks and toll fee calculations.
- If your RFID is unreadable, have it checked and replaced at designated service centers.
- Always carry your RFID card as a backup to ensure uninterrupted travel.
Drive Safely, Arrive Safely: Essential Road Safety Guidelines
Travelers can observe critical road safety reminders to promote responsible driving practices:
- Conduct a thorough pre-trip vehicle inspection before embarking on your travel. Pay close attention to tires, fluids, lights, and brakes to prevent unexpected breakdowns.
- Stay alert and well-rested. Take regular breaks at designated rest and refuel areas to combat fatigue during long drives. Prioritize getting sufficient sleep before your trip.
- Adhere to designated speed limits and maintain strict lane discipline.
MPTC’s Biyaheng Arangkada commits to ensuring a seamless and safe Holy Week journey for all motorists. These, coupled with ongoing efforts to promote road safety and RFID readiness, demonstrate dedication to providing comprehensive support and positive travel experience.
Motorists are strongly encouraged to stay updated on traffic conditions and the locations of all available services through MPTC expressways’ official social media channels and the MPT DriveHub app.
Travel safely and conveniently this Holy Week with the enhanced MPTC “Biyaheng Arangkada Semana Santa” program.
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