THE Land Transportation Office (LTO) has issued a guideline to all Accredited Manufacturers, Importers, Assemblers, Dealers and Other Entities (MAIRDOEs) for the efficient and fast distribution of the Official Receipt/Certificate of Registration (OR/CR), the license plates and the Radio Frequency Identification (RFID) of newly-bought motor vehicles.
In the memorandum he issued, LTO Chief Assistant Secretary Atty. Vigor D. Mendoza II emphasized the need for the (MAIRDOEs) to observe the five-day rule in the release of the documents, the RFIDs and the license plates to the owners.
The memorandum directed to the MAIRDOEs stated that the online submission of documentary requirements must be done in two days while the payment after approval of the new registration transaction must be done in one day.
On the other hand, the receipt of the OR, CR, plate/s and RFID should be done within three days. Immediately this, the owners must be informed of the availability of the OR/CR, RFIDs and the license plates for distribution.
“We already simplified the entire process in accordance with the LTO Citizen’s Charter in order to address the numerous complaints about the delay in the release of the documents and license plates,” said Assec Mendoza.
“The guideline has long been in place, the memorandum to the MAIRDOEs is just a reiteration that they must observe the fast transaction and release because it is the LTO that is taking the blame when in fact it should not,” he added.
Assec Mendoza also directed all MAIRDOEs to submit a bi-monthly report to the LTO as part of the agency’s monitoring process.
He warned that appropriate fines and penalties shall be in case there would be a failure to comply with the provisions of the memorandum.
“Car dealers must release the OR/CR and the license plates within the prescribed time by the LTO. Our Regional Directors down to the District Office heads must ensure the compliance of the dealers,” said Assec Mendoza.
He said the office of Department of Transportation Secretary Jaime J. Bautista was already informed of the LTO action on the complaints of car owners.
